Visas

Important Service Update

Please note that our customer service center has migrated to a new platform. Applicants may now direct any visa-related inquiries to support-india@usvisascheduling.com.

Important Notice: DS-160 Online Nonimmigrant Visa Application

When booking your visa appointment, you must ensure that you, or your representative, submit a properly completed DS-160 form (online visa application).

A properly completed DS-160 form contains the complete and correct information (including name, gender, visa class, date of birth, passport number, et cetera.) for the applicant who will appear for the interview.
Please note:
If your appointment was booked prior to November 15, 2023, you may proceed with your appointment to the VAC or document drop-off location with your corrected DS-160 confirmation page.
If your appointment was booked on or after November 15, 2023, you must bring the original DS-160 confirmation page you have used to schedule your appointment AND the corrected DS-160 confirmation page to the VAC or document drop-off location on the day of your appointment. If you are unable to bring your original DS-160 confirmation page and your corrected DS-160 confirmation page, you must cancel and reschedule your appointment by entering your corrected DS-160 application number.
For more information, please visit Frequently Asked Questions (FAQs) under DS-160.

Important Notice: Expedited Appointment Requests

Applicants can request an expedited appointment through our online appointment system at https://www.ustraveldocs.com/in/en/expedited-appointment. You must already have a confirmed interview appointment date in order to request an expedited appointment. If your expedited appointment request is approved, you will be notified with instructions via email. You should not cancel your existing appointment unless you receive a confirmation that your request for an expedited appointment has been approved. If you have not yet received an approval or denial, your request is still under consideration.

Expedited appointment slots are very limited. Please note that due to  the high volume of requests, we cannot accommodate all travelers prior to their planned travel dates, even if the purpose of travel is time sensitive.

The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.

See our Directory of Visa Categories on usvisas.state.gov to determine which visa category might be appropriate for your purpose of travel to the United States.

A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.

Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.

(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).

Do you need assistance applying for a visa?  Our navigators will guide you to information that you need, and help you ask us for assistance. 

To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:

  • E-mail:  support-india@usvisascheduling.com
    This is the fastest and best way to reach us. We read every email and strive to reply within 3 working days. Occasionally, complicated requests can take longer.
  • Telephone: (91-22) 62011000 and 1-703-520-2239 (for all calls from the United States)

The Department of State manages the visa process strictly but fairly in order to best protect the United States.  We are committed to the essential openness for which the United States has always been known.  Travel to the United States is welcomed and encouraged.

We promise to you, the visa applicant, that:

  • We will treat you with dignity and respect, even if we are unable to grant you a visa.
  • We will treat you as an individual and your case as unique.
  • We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
  • We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
  • We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
  • We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
  • We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
  • We will explain the reason for any visa denial to you.

Furthermore, if you are a:

  • Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
  • Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
  • Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.

At the same time, we expect you, the visa applicant, to:

  • Plan your travel and visa application as far in advance as possible.
  • Complete your application fully and accurately.
  • Be forthcoming about your purpose and plans.
  • Prepare for your interview by being able to clearly and concisely describe your intentions.