Welfare of a U.S. Citizen

If you are concerned about the welfare of a U.S. citizen friend or family member in India, or if you need to contact them in an emergency, the Embassy/Consulate can help.

General information on the range of emergency services available to U.S. citizens overseas is available here.

We strongly encourage all U.S. citizens abroad to sign up for security updates and travel information. It is a free service that keeps you informed in emergencies.

Frequently Asked Questions

Can the Embassy/Consulate confirm the death of my friend or family member in India?  In some cases we are able to confirm the death of an American citizen in India if we have been authorized to do so.  However, Americans overseas are protected by the Privacy Act which prevents us from giving out any information concerning them, unless they authorize us to do so.  We suggest contacting family members or employers of the individual for information.  However, if you have specific information about the death of an American citizen that you think we might not be aware of, please give us as much information as you can so that we can look into it.

I have not heard from my son/daughter/father/mother in the last few months.  Can ACS help me locate him/her?  Please provide more information about your son/daughter/father/mother – full name, date of birth, place of birth, e-mail address, home address, cell phone number, etc. to help us locate him/her.  Please note the following:

1) Privacy laws* prevent us from sharing any information about another individual without their permission
2) It is helpful to have as much information as possible about the person we are seeking, i.e. their e-mail address, last known address, etc.

*Privacy Act (PL-93-579) passed by Congress in 1974 prohibits Consular Officer in releasing any information regarding an individual without a written consent from that individual.

For the Indian states of Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Rajasthan, Uttarakhand, Uttar Pradesh, and the country of Bhutan

The 24-hour phone number for the Embassy is 2419-8000 (if you are calling from the United States, first dial 011-91-11-)

The email address is acsnd@state.gov

For the Indian states of Arunachal Pradesh, Assam, Bihar, Jharkhand, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura, and West Bengal

The 24-hour phone number for the Consulate is 3984-2400 (if you are calling from the United States, first dial 011-91-33-)

The email address is kolkataACS@state.gov

For the Indian states of Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Maharashtra, Diu and Daman, and Dadra and Nagar Haveli

The 24-hour phone number for the Consulate is 2672-4000 (if you are calling from the United States, first dial 011-91-22-)

The email address is mumbaiacs@state.gov

For the Indian states of Telangana, Andhra Pradesh, and Odisha

The 24-hour phone number for the Consulate is 4033-8300 (if you are calling from the United States, first dial 011-91-40-)

The email address is hydacs@state.gov

For the Indian states of Karnataka, Kerala, Puducherry, Lakshadweep, Tamil Nadu, and the Andaman and Nicobar Islands

The 24-hour phone number for the Consulate is 2857-4000 (if you are calling from the United States, first dial 011-91-44-)

The email address is chennaics@state.gov