If you or your U.S. citizen relative or friend has been a victim of crime while in India, please contact your local Embassy/Consulate.
You should file and request a copy of a local police report, called a First Information Report (FIR), as soon as possible. You should request the FIR from the police station closest to the scene of the crime.
You can find general information on victim’s assistance, counseling and other resources here.
More information on the full range of emergency services available to U.S. citizens overseas is available here.
If you feel you have been defrauded by someone in India’s tourist industry, you can send a complaint to firstname.lastname@example.org and explain the circumstances of your case.
Frequently Asked Questions
I think I’m a victim of an international financial scam. What do I do? If you feel you have been a victim of financial scam, visit our website here.
I think I’m a victim of a tourism scam. What do I do? Below is the contact information for the Regional Director of the Indian Tourist Office for North India. The Director encourages Americans who feel they have been victimized through tourism in India to contact their office. Apart from this, your other option is to hire a local lawyer to press charges. Please see our list of lawyers who practice in the greater Delhi area who have helped Americans in the past.
Regional Director (North)
Government of India Regional Tourist Office
New Delhi – 110 001
Tel: (011)2332-0342, 2332-0005, 2332-0109, 2332-0008, 23320266
Fax : (011)23320342
I’m having difficulties with my business. Can the U.S. Embassy/Consulate act as my legal representative regarding my dispute? No, the U.S. Embassy/Consulate is not able to act as a legal representative or give legal advice. All legal disputes must be resolved through the Indian legal system. We have compiled a list of attorneys who are willing to work with foreigners in India. Neither the U.S. Embassy/Consulate nor the State Department endorse or promote specific providers or services.
What should I do if I have a complaint or concern about an Indian business? You might consider contacting the Better Business Bureau to file a complaint. The information will then be shared with the consumer protection agencies of several countries.
You can also speak to the Indian Trade associations to seek their advice in this matter:
1) Federation of Indian Chambers of Commerce & Industry (FICCI): Federation House, Tansen Marg, New Delhi 110 001; Tel: 337 8760-65, Fax: 332 0714
2) Indo-American Chamber of Commerce: PHD House, Opp. Asiad Village, New Delhi 110 016; Tel: 696 3387, Fax: 651 8201
You can also go to the U.S Commercial Service website to see general guidance about complaints.
For the Indian states of Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Rajasthan, Uttarakhand, Uttar Pradesh, and the country of Bhutan
The 24-hour phone number for the Embassy is 2419-8000 (if you are calling from the United States, first dial 011-91-11-)
The email address is email@example.com
For the Indian states of Arunachal Pradesh, Assam, Bihar, Jharkhand, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura, and West Bengal
The 24-hour phone number for the Consulate is 3984-2400 (if you are calling from the United States, first dial 011-91-33-)
The email address is kolkataACS@state.gov
For the Indian states of Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Maharashtra, Diu and Daman, and Dadra and Nagar Haveli
The 24-hour phone number for the Consulate is 2672-4000 (if you are calling from the United States, first dial 011-91-22-)
The email address is firstname.lastname@example.org
For the Indian states of Telangana, Andhra Pradesh, and Odisha
The 24-hour phone number for the Consulate is 4033-8300 (if you are calling from the United States, first dial 011-91-40-)
The email address is email@example.com