CRBA/Passport Delivery or Pick Up

The U.S. Embassy/Consulate is pleased to provide courier delivery services for CRBA and U.S. passport books and cards. Please note that you should make separate payments if you are applying for both a passport and a card.  This service will allow for timely tracking and fast delivery of your CRBAs and passport books and cards. Please carefully read the instructions below to arrive at your appointment prepared.

  1. At the Embassy/Consulate, you may wish to purchase a courier envelope from the FedEx agent in the lobby.  The charges for the same are given below:
              • Delivery of Passport & citizenship documents within India : INR 450 (Inclusive of DFS and 18% GST)
              • Delivery of CRBA in U.S.A. : INR 4500 (Inclusive of DFS & 18% GST).
    The fee may be paid by cash, credit/debit card or demand draft in favor of “FedEx Express TSCS (India) Pvt. Ltd.” payable at the Embassy/Consulate. Drafts can be drawn on any nationalized or foreign bank operating in India. Drafts of co-operative banks are not accepted at this time. Please provide your email ID to Fedex to receive tracking updates via email.
  2. Once your CRBA or U.S. passport application is processed, the ACS Unit will return the sealed courier envelope containing your CRBA or U.S. passport to FedEx.
  3. Once your CRBA or U.S. passport reach FedEx, you will be able to check the status of your delivery on Fedex’s website using the air waybill provided by Fedex. Remember, Passport book/card/CRBA are sensitive documents.  FedEx will deliver your passport book/card ONLY on verifying the old canceled passport, so please be ready to show.  For CRBA and citizenship documents, please be ready to provide parents ID’s to facilitate smooth delivery of your courier.

If you opt to pick up your CRBA or passport in person, please see your local Embassy/Consulate below for pick-up times. You do not need an appointment to pick up your CRBA or U.S. passport.

New Delhi: Tuesdays and Thursday from 11:00 a.m. to 12:00 p.m.

Chennai: Monday through Friday from 9:00 a.m. to 12:30 p.m., excluding the last Wednesday of the month

Hyderabad: Thursdays from 2:00 p.m. to 3:00 p.m.

Kolkata: Monday through Friday from 8:30 a.m. to 12:00 p.m., except holidays, and the second and last Wednesdays of every month.

Mumbai: Thursdays from 11:00 a.m. to 12:00 noon