Passports

Passport services require appointments, which are available for American citizens. Please see below for appointment availability hours at your local Embassy/Consulate. If you qualify for passport renewal by mail, please read below under Adult Passport Renewals (over 16 years).

Select the Service You Require

1. Who can apply for First time adult passport?
2. Appointment and security restrictions
3. Fill up Online form
4. Fees
5. Photograph
6. Required documents
7. Check your passport application status online
8. Passport Delivery or Pick Up

  1. Who can apply for First time adult passport?

Applicants 16 years or older applying for their first 10-year validity passport should follow this process.

For applicants 16 and 17, the applicant and one parent must sign the passport application in the presence of the consular officer.  The signing parent must prove his/her parentage by providing an original and copy of the parent’s ID and  the applicant’s government issued birth certificate.  If either of the parent is unable to appear with the child, the parent can provide permission by submitting an notarized “Form DS 3053 – Statement of Consent” in original.

  1.  Appointment and security restrictions:

Scheduling the Appointment:

Click here  to make an online appointment and print the appointment letter.  We are closed on American and Indian holidays.

Security restrictions

All citizens will be screened by security personnel before entering the Embassy or Consulate compound. The following items are not permitted:

  • Battery-operated or electronic devices such as mobile phones, digital diaries, pagers, cameras, audio/video cassettes, compact discs, MP3s, floppy disks, flash drives, memory sticks, Blue Tooth devices, laptop or tablet computers and portable music players
  • Large shoulder bags/purses, travel bags, backpacks, briefcases or suitcases. Only bags that can be carried by hand will be permitted like unsealed plastic bags containing application-related papers , small cloth bags and zip folders
  • Food or drink items
  • Cosmetics (including, but not limited to, spray perfume/cologne and talcum/baby powder)
  • Sealed envelopes or packages
  • Flammable items such as Cigarettes, cigars, match boxes, lighters
  • Sharp objects, including scissors, pocketknives, pen knives or nail files
  • Weapons, weapon-like objects, or explosive material of any kind
  • Long Handled Umbrella’s (longer than 40 cm when closed)

This list is not exhaustive. Other items may be prohibited at the discretion of security staff.

There is no facility at the Embassy/Consulates to store prohibited items. You must make arrangements to store these items before entering.

  1. Fill up Online form:

Complete the DS-11 passport application online.  Take a printout of the application form and submit the same at the intake window.  Check out the steps to fill an online passport application here 

       4. Fees:

Complete fee information is available here.

  1. Photograph:
  • One passport sized (2x2inch/ 5cm x 5cm) Photo must be taken within the last six months. To avoid processing delays, be sure your photo meets all photo requirements.
  1. Required documents:

Provide U.S. Citizenship Evidence

You must submit one of the following. Your evidence must be original. Please also carry photocopy of the evidence.

If you cannot submit one of the above acceptable documents, or for more information, please see Citizenship Evidence.

Show Parental Awareness

Examples of Parental Awareness:

Your passport application may be denied if we have received written objection from one of your parents or legal guardians. For more information, please see Children’s Passport Issuance Alert Program.

  1. Check passport application status online:

You can check your application status online.  You will need the following information:

  1. Last Name
    • Include suffixes (Jones III, Patton Jr, etc.)
    • Include hyphens as appropriate (Jackson-Smith)
  1. Date of Birth (MM/DD/YYYY)
  2. Last Four Digits of Social Security Number
  • Except in emergencies, passports are printed in the United States and take approximately 7-10 business days. Please consider this timeline when renewing or applying for passports.
  • Receive automatic email updates on the status of your application by entering your email address after locating your pending application in the Online Passport Status System.
  1. Passport Delivery or Pick Up:

You will receive an automated email when your passport is ready for pick up or delivery.

Passport Delivery via Courier:

  • At the Embassy/Consulate, you could purchase a courier envelope from the FedEx agent in the lobby for INR 450.
  • The fee may be paid by cash, credit/debit card or demand draft in favor of “FedEx Express TSCS (India) Pvt. Ltd.” payable at the Embassy/Consulate.
  • Once your U.S. passport application is processed, the ACS Unit will return the sealed courier envelope containing your U.S. passport to FedEx.
  • Once your U.S. passport reach FedEx, you will be able to check the status of your delivery on FedEx’s website using the air waybill provided by Fedex. Remember, Passport book/card are sensitive documents.  FedEx will deliver your passport book/card ONLY on verifying the old canceled passport, so please be ready to show.

Pick Up in Person:

If you opt to pick up your passport in person, please see your local Embassy/Consulate below for pick-up times. You do not need an appointment to pick up your CRBA or U.S. passport.

New Delhi: Tuesdays and Thursday from 11:00 a.m. to 12:00 p.m.

Chennai: Monday through Friday from 9:00 a.m. to 12:00 p.m., closed on all Wednesdays and second Friday of every month.

Hyderabad: Thursdays from 2:00 p.m. to 3:00 p.m.

Kolkata: Monday through Friday from 10:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 3:30 p.m., excluding through last Wednesday of the month

Mumbai: Thursdays from 2:00 p.m. to 3:00 p.m.

*Please note we can only hold passports for 90 days before they must be returned to the State Department.

Renewal of Adult passport

Adult passports can be renewed in two ways

  • Renew by Mail
  • Renew by making an appointment
  1. Who can renew passport by mail?
  2. Fill up Online form
  3. Fees for processing passport
  4. Fees for dispatching passport through courier
  5. Photograph
  6. Required documents
  7. Embassy and Consulate addresses for delivery
  8. Check your passport application status online
  9. Passport Delivery or Pick up
  1. Who can renew passport by mail?

Adult passport holders may renew their 10-year validity U.S. passports by mail using Form DS-82 if your most recent passport meets all five of these requirements:

  • Is submitted with your application
  • Is undamaged (other than normal “wear and tear”)
  • Was issued when you were age 16 or older
  • Was issued within the last 15 years
  • Was issued in your current name (or you can document your name change with an original or certified copy of your marriage certificate, divorce decree, or court order)

If any of the above statements do not apply to you, you must Apply in Person using form DS-11.

  1. Fill up Online form:

Complete the DS-82 passport application online.  Take a printout of the application form. Check out the steps to fill an online passport application here.

  1. Fees for processing passport:

Complete fee information is available here.

  • If you are applying in person by making an appointment, you may pay with cash dollars, cash rupees (at the current exchange rate), demand draft, or by credit card. Debit cards are not accepted.
  • Submit a demand draft from a national bank in favour of –

Applying in New Delhi      –  American Embassy, New Delhi

Applying in Chennai         –  U.S. Consulate General, Chennai

Applying in Mumbai         –  U.S. Consulate General, Mumbai

Applying in Hyderabad    –  U.S. Consulate General, Hyderabad

Applying in Kolkata         –  U.S. Consulate General, Kolkata

  • Please check the Consular exchange rate before sending the draft.
  • Do not send cash. We are not responsible for cash sent through the mail.
  • Personal checks are not accepted.
  1. Fees for dispatching passport through courier:
  • If you wish to receive the passport through courier submit a Demand draft in favor of “FedEx Express TSCS (India) Pvt. Ltd.”
  • Bank drafts for courier fees can be drawn from any nationalized, foreign bank or co-operative bank operating in India.
  • Delivery Fee for Passport within India : INR 450 (Inclusive of DFS and 18% GST)
  • Please submit a courier slip (PDF 6.5KB) along with the Demand draft.
  1. Photograph

One passport sized (2x2inch/ 5cm x 5cm) Photo must be taken within the last six months. To avoid processing delays, be sure your photo meets all photo requirements.

  1. Required documents:
  • The applicant’s most recent U.S. passport. This passport will be cancelled and returned by mail along with the new passport. Valid visas in the old passport will not be cancelled.
  • Properly completed and printed passport application form. The form must be signed and dated, and must include a valid telephone number (mobile or landline) and/or e-mail address.
  • You must provide a Social Security number, if you have been issued one, in accordance with 22 U.S.C. 2714a and 22 C.F.R 51.60(f).
  • If you do not have a Social Security number, you must submit a statement, signed and dated, that includes the phrase, “I declare under penalty of perjury under the laws of the United States of America that the following is true and correct: I have never been issued a Social Security Number by the Social Security Administration.”
  • If the name you are currently using is different from the name on your most recent U.S. passport, you must provide originals of the legal name change document. Examples include: Marriage certificate, Divorce decree or Court-ordered name change document.
  1. Embassy and Consulate addresses for delivery

Please send all of the required documents to the address of your local Embassy/Consulate. Please make an appointment if you wish to drop your application at Embassy/ Consulate.

New Delhi:

American Citizen Services Unit
U.S. Embassy
Shanti Path
Chanakyapuri
New Delhi – 110 021

Chennai:

American Citizen Services Unit
U.S. Consulate General
Chennai Gemini Circle, No. 220 Anna Salai
Chennai – 600006

Kolkata:

American Citizens Services Unit
U.S. Consulate General, American Center,
38A Jawaharlal Nehru Road
Kolkata 700 071
West Bengal

Hyderabad:

American Citizens Services Unit
U.S. Consulate General1-8-323
Chiran Fort Lane
Begumpet, Hyderabad – 500003

Mumbai:

American Citizens Services Unit
C-49, G-Block
Bandra Kurla Complex
Bandra East, Mumbai 400051

We recommend that you use Indian registered mail or a reliable courier service that uses tracking numbers for sending in your application.

  1. Check your passport application status online:
  • Access theOnline Passport Status System to check your application status.
  • Passports are printed in the United States and take approximately two weeks. Please consider this timeline when renewing or applying for passports.
  • You will receive an automated email when your passport is ready.
  1. Passport Delivery or Pick up

If you have paid for the courier service, you will be able to check the status of your delivery on FedEx’s website using the air waybill provided by Fedex.

Remember:

Passport book/card are sensitive documents.  FedEx will deliver your passport book/card ONLY on verifying the old canceled passport, so please be ready to show.

Pick Up in Person:

If you opt to pick up your passport in person, please see your local Embassy/Consulate below for pick-up times. You do not need an appointment to pick up your CRBA or U.S. passport.

New Delhi: Tuesdays and Thursday from 11:00 a.m. to 12:00 p.m.

Chennai: Monday through Friday from 9:00 a.m. to 12:00 p.m., closed on all Wednesdays and second Friday of every month.

Hyderabad: Thursdays from 2:00 p.m. to 3:00 p.m.

Kolkata: Monday through Friday from 10:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 3:30 p.m., excluding through last Wednesday of the month

Mumbai: Thursdays from 2:00 p.m. to 3:00 p.m.

*Please note we can only hold passports for 90 days before they must be returned to the State Department.

U.S. citizens whose passports have been lost or stolen should:

  1. File a police report with the Indian authorities as soon as possible. If you think you know where your passport was lost or stolen (in a hotel, airport, railway station, etc.) you should report the loss to the authorities at that location.
  2. Make an appointment online. Note: If you are traveling in the next week, no appointment is necessary. Please bring the required documents and fees to your local Embassy/Consulate during the times listed above. We are closed on U.S. and Indian holidays.
  3. Complete passport application online and Form DS-64: Statement Regarding Lost or Stolen Passport.
  4. Print application and prepare required documents before the interview (whether you have an appointment or not).

Make an appointment here and print appointment letter

Complete and print your online application here

Complete Form DS-64 Statement Regarding Lost or Stolen Passport

Required Documents for Passport Replacement:

  • Police report
  • Proof of your identity and U.S. citizenship, if available.
  • One recent 2″x2″ (5 cm x 5 cm) color photograph taken against a white background. No other format will be accepted. Glasses are not acceptable in your photo. If you cannot remove your glasses for medical reasons, please include a signed note from your doctor with your application. More information.
  • Completed passport application form. Please do not use two-sided printing.
  • Do not sign the forms; you will do so in the presence of a consular officer.
  • Completed Form DS-64 Statement Regarding Lost or Stolen Passport

Fees

Complete fee information is available here.

Lost Indian Visa

People who lose their passport with their valid Indian visa must take their new replacement passport and apply for an exit visa with the Foreigner’s Regional Registration Office (FRRO), Government of India. This process takes up to 2-3 business days. You cannot leave India without this visa. More information on obtaining an exit visa will be provided when you come to apply for a replacement passport. Exit visas are not issued on weekends or Indian holidays.

Foreigner’s Regional Registration Office (FRRO)

Please find your local FRRO here.

Passport Processing Time

Except in emergencies, passports are printed in the United States and take approximately 7-10 business days. Please consider this timeline when renewing or applying for passports. You will receive an automated email when your passport is ready.

Passport Delivery or Pick Up

The U.S. Embassy/Consulate is pleased to provide courier delivery services for CRBA and U.S. passport books and cards. This service will allow for timely tracking and fast delivery of your CRBAs and passport books and cards. Please carefully read the instructions below to arrive at your appointment prepared.

  1. At the Embassy/Consulate, you will be asked to purchase a courier envelope from the FedEx agent in the lobby for INR 450. The fee may be paid by cash, credit/debit card or demand draft in favor of “FedEx Express TSCS (India) Pvt. Ltd.” payable at the Embassy/Consulate. Drafts can be drawn on any nationalized or foreign bank operating in India. Drafts of co-operative banks are not accepted at this time. Please provide your email ID to Fedex to receive tracking updates via email.
  2. Once your CRBA or U.S. passport application is processed, the ACS Unit will return the sealed courier envelope containing your CRBA or U.S. passport to FedEx.
  3. Once your CRBA or U.S. passport reach FedEx, you will be able to check the status of your delivery on Fedex’s website using the air waybill provided by Fedex. Remember, Passport book/card/CRBA are sensitive documents.  FedEx will deliver your passport book/card ONLY on verifying the old canceled passport, so please be ready to show.  For CRBA and citizenship documents, please be ready to provide parents ID’s to facilitate smooth delivery of your courier.

If you opt to pick up your CRBA or passport in person, please see your local Embassy/Consulate below for pick-up times. You do not need an appointment to pick up your CRBA or U.S. passport.

New Delhi: Tuesdays and Thursday from 11:00 a.m. to 12:00 p.m.

Chennai: Monday through Friday from 9:00 a.m. to 12:00 p.m., closed on all Wednesdays and second Friday of every month.

Hyderabad: Thursdays from 2:00 p.m. to 3:00 p.m.

Kolkata: Monday through Friday from 10:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 3:30 p.m., excluding through last Wednesday of the month

Mumbai: Thursdays from 2:00 p.m. to 3:00 p.m.

Minors under age 16 wishing to renew an expiring or expired passport should follow the process below. You can also see the process in this video on renewal of minor passport (MP4 6KB). If you are filing a Consular Report of a Birth Abroad, you may submit it together with this application.

  1. Make an appointment online and print the appointment letter. Appointments are available for American citizens Monday through Friday. We are closed on American and Indian holidays.
  2. Complete the DS-11 passport application online.

Online application tips:

  • Complete the address fields completely. If you are in India, your passport will not be sent back to the United States. When you drop off your application, you can designate if you wish to pick it up or have it sent to you by registered mail to an address in India.
  • If completing an application without a social security number, you may enter all zeroes as a placeholder.
  • Expedite fee: You do not need to select the “expedite fee” option; passports printed for citizens abroad are automatically expedited.
  • Please fill out the emergency contact information even though it is not required.
  • Print the form but do not use two-sided printing.
  1. Print the application and bring it plus the required documents to the interview. Do not sign the application for your child. You will do so in the presence of the consular officer.

Except in the exceptional circumstances described below, the child and both parents must appear in person.

Required Documents

  • Current passport
  • One studio-quality color photograph taken within the last six months measuring 2″ x 2″ (5cm x 5cm) with a white background and no spectacles. No other photo format can be accepted. More information hereGlasses are not acceptable in your photo. If you cannot remove your glasses for medical reasons, please include a signed note from your doctor with your application. More information.
  • Original Form DS-3053(A scanned copy will not be accepted unless there is an emergency need to travel) – If one parent/guardian cannot go with the child to apply for the passport, they can give permission by completing Form DS-3053 ^Statement of Consent.” You must submit the original completed consent form with the child’s passport application. The parent that cannot go with the child, also known as the non-applying parent, must:
  • Fill out Form DS-3053 Sections 1-4, including minor’s name, minor’s date of birth, authorization validity for passport book and/or card, and statement of consent,
  • Appear in person before a certified notary public,
  • Sign and date Form DS-3053 only when instructed to do so by the certified notary public,
  • Make sure the notary public completes the entirety of Section 5 for the Statement of Consent Notarization, and
  • Submit a clear photocopy of the front and back side of the same valid government-issued ID that they present to the notary public with Form DS-3053.Please note: U.S. embassies and consulates provide notarial services, and the Form DS-3053 Statement of Consent can be notarized free of charge at those locations. In certain countries, a DS-3053 must be notarized at a U.S. embassy or consulate and cannot be notarized by a local notary public. Currently, these countries are Algeria, Angola, Bangladesh, Bulgaria, Cambodia, Cameroon, Dominican Republic, Egypt, Equatorial Guinea, Ethiopia, Gabon, Guatemala, Guinea, Haiti, Honduras, Iran, Iraq, Jamaica, Kenya, Laos, Lebanon, Libya, Mali, Mauritania, Mauritius, Moldova, Nicaragua, Nigeria, North Korea, Pakistan, Panama, Saudi Arabia, Senegal, Sierra Leone, Somalia, Sudan,  Syria, Uganda, Ukraine, United Arab Emirates, Venezuela, Vietnam, and Yemen.The consular officer reserves the right to require additional evidence if the consent is notarized by a non-U.S. notary public.
  • If you are the applying parent or guardian and the written consent of the non-applying parent or guardian or sole custody cannot be obtained in a timely manner complete item 4a-5 on the DS-5525 “Statement of Exigent/Special Family Circumstances” (PDF). The statement must explain in detail the non-applying parent’s or guardian’s unavailability and recent efforts made to contact the non-applying parent. You may also be required to provide evidence (e.g., custody order, incarceration order, restraining order) to document your claim of exigent or special circumstances.
  • For children under age 16, the parents must prove their parentage by providing the child’s government-issued birth certificate in original and a copy. If the birth certificate lists the mother’s maiden name, she should be able to prove her identity accordingly.
  • For applicants 16 and 17 years old, the applicant and one parent must sign the passport application in the presence of the consular officer.  The signing parent must prove his/her parentage by providing an original and copy of the parent’s ID and  the applicant’s government issued birth certificate.  If either of the parent is unable to appear with the child, the parent can provide permission by submitting an notarized “Form DS 3053 – Statement of Consent” in original.
  • The child must prove his/her identity. If the child is easily identifiable by the consular officer by looking at the previous passport, no additional proof may be necessary. However, a child’s appearance may change significantly over time, so the consular officer may ask for additional proof of identity. Please bring as much proof as possible. Examples of items that can be used to establish a child’s identity are:
    • Person of Indian Origin (PIO) or Overseas Citizen of India (OCI) card (issued by the Government of India)
    • A passport issued by another country
    • School ID card with photo
    • Police/immigration registration record with attached photo
    • Growing age photos (i.e., a series of family photographs from various ages since the child’s last passport was issued–for example, if the child is now five years old and the passport was issued shortly after his/her birth, bring family photos showing the child at ages 1, 2, 3 and 4)

Fees

Complete fee information is available here.

Passport Processing Time

Except in emergencies, passports are printed in the United States and take approximately 7-10 business days. Please consider this timeline when renewing or applying for passports. You will receive an automated email when your passport is ready.

CRBA/Passport Delivery or Pick Up

The U.S. Embassy/Consulate is pleased to provide courier delivery services for CRBA and U.S. passport books and cards. This service will allow for timely tracking and fast delivery of your CRBAs and passport books and cards. Please carefully read the instructions below to arrive at your appointment prepared.

  1. At the Embassy/Consulate, you will be asked to purchase a courier envelope from the FedEx agent in the lobby for INR 450. The fee may be paid by cash, credit/debit card or demand draft in favor of “FedEx Express TSCS (India) Pvt. Ltd.” payable at the Embassy/Consulate. Drafts can be drawn on any nationalized or foreign bank operating in India. Drafts of co-operative banks are not accepted at this time. Please provide your email ID to Fedex to receive tracking updates via email.
  2. Once your CRBA or U.S. passport application is processed, the ACS Unit will return the sealed courier envelope containing your CRBA or U.S. passport to FedEx.
  3. Once your CRBA or U.S. passport reach FedEx, you will be able to check the status of your delivery on Fedex’s website using the air waybill provided by Fedex. Remember, Passport book/card/CRBA are sensitive documents.  FedEx will deliver your passport book/card ONLY on verifying the old canceled passport, so please be ready to show.  For CRBA and citizenship documents, please be ready to provide parents ID’s to facilitate smooth delivery of your courier.

If you opt to pick up your CRBA or passport in person, please see your local Embassy/Consulate below for pick-up times. You do not need an appointment to pick up your CRBA or U.S. passport.

New Delhi: Tuesdays and Thursday from 11:00 a.m. to 12:00 p.m.

Chennai: Monday through Friday from 9:00 a.m. to 12:00 p.m., closed on all Wednesdays and second Friday of every month.

Hyderabad: Thursdays from 2:00 p.m. to 3:00 p.m.

Kolkata: Monday through Friday from 10:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 3:30 p.m., excluding through last Wednesday of the month

Mumbai: Thursdays from 2:00 p.m. to 3:00 p.m.

Frequently Asked Questions

I wish to apply for a passport for my child; am I required to bring him/her to the Embassy/Consulate?  Yes.  Children under the age of 16 must be accompanied by both parents.  An appointment will be required; please see the instructions for your specific passport service for more information.

Is it true that passport applications for children under the age of 16 require the consent of both parents?  Yes, the consent of both parents/legal guardians is required, even if one parent is not a U.S. citizen.

What If only one parent can appear at the Embassy/Consulate with the child?  The other parent may submit his/her consent by completing form DS-3053 before a notary and submitting acceptable ID.

I don’t know where my child’s other parent is and I don’t know how to contact him/her to obtain his/her consent.  Does that mean you can’t issue my child a passport?  Maybe.  Each case is different and will be assessed by one of our consular officers.  We recommend that you provide as much documentation as possible showing that you have made a “good faith effort” to contact your child’s parent through all available channels (family members, mutual friends, last known employer, divorce lawyer/solicitor, etc).  It may be necessary for you to obtain a court order giving you sole custody or permission to apply for a U.S. passport for the child without the other parent’s consent.

My child is too young to sign his/her passport.  How do I sign my child’s passport?  Children aged 16 and over may sign their own passports. For children under the age of 16, a parent should sign.  In the space provided for the signature, the mother or father must print the child’s name and sign his/her own name.  Then, in parentheses, by the parent’s name, write the word (mother) or (father) so we know who signed for the child.

How do I get information about my child’s passport or prevent a U.S. passport from being issued to my child?  Parents involved in international custody disputes may receive information about the United States passport of a minor from the Department of State, Passport Services.  For passport assistance for parents and information on International Child Abduction see International Parental Child Abduction.

Renewal of minor passport – Video

We are closed on American and Indian holidays.

New Delhi: Monday through Friday from 08:45 am to 11:30 am, closed on second Friday and last Wednesday of every month.

Chennai: Monday through Friday from 9:00 a.m. to 12:00 p.m., closed on all Wednesdays and second Friday of every month.

Hyderabad: Monday to Friday from 8:30am to 12:00pm., closed the last Wednesday of every month

Kolkata: Monday through Friday, closed the last Wednesday of every month

Mumbai: Monday through Friday from 8:30 a.m. to 12:00 p.m.

Please arrive fifteen minutes before your appointment to clear security.  Mobile phones, electronic devices other restricted items are not permitted inside the Embassy/Consulate.

Make or Cancel an Appointment Here

Complete Online Passport Application Here

Online application tips:

  • Complete the address fields completely. If you are in India, your passport will not be sent back to the United States. When you drop off your application, you can designate if you wish to pick it up or have it sent to you by courier to an address in India.
  • If completing an application without a social security number, you may enter all zeroes as a placeholder.
  • Expedite fee: You do not need to select the “expedite fee” option; passports printed for citizens abroad are automatically expedited.
  • Please fill out the emergency contact information even though it is not required to submit the application.
  • Print the form but please do not use two-sided printing.
  • Unless renewing by mail, only sign the forms in the presence of a consular officer.

Passport applications should be printed and supporting documents prepared before you come to your appointment.

Passport Documents

A complete list of passport documents is available here.

Fees

Complete fee information is available here.

Passport Processing Time

Except in emergencies, passports are printed in the United States and take approximately two weeks. Please consider this timeline when renewing or applying for passports. You will receive an automated email when your passport is ready.

CRBA/Passport Delivery or Pick Up

Frequently Asked Questions

General information about U.S. passports is available here.

Third Party Attendance at Passport and CRBA Appointment Interviews

Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian.  Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview.  Attendance by any third party, including an attorney, accompanying an applicant is subject to the following parameters designed to ensure an orderly appointment interview process and to maintain the integrity of the adjudication of the application(s):

  • Given space limitations in the consular section, not more than one attendee at a time will be allowed to accompany an applicant (or the applicant’s parent or guardian if the applicant is a minor).
  • Attendance by an attorney does not excuse the applicant and/or the minor applicant’s parent or guardian from attending the appointment interview in person.
  • The manner in which a passport or CRBA appointment interview is conducted, and the scope and nature of the inquiry, shall at all times be at the discretion of the consular officer, following applicable Departmental guidance.
  • It is expected that attorneys will provide their clients with relevant legal advice prior to, rather than at, the appointment interview, and will advise their clients prior to the appointment interview that the client will participate in the appointment interview with minimal assistance.
  • Attorneys may not engage in any form of legal argumentation during the appointment interview and before the consular officer.
  • Attendees other than a parent or guardian accompanying a minor child may not answer a consular officer’s question on behalf or in lieu of an applicant, nor may they summarize, correct, or attempt to clarify an applicant’s response, or interrupt or interfere with an applicant’s responses to a consular officer’s questions.
  • To the extent that an applicant does not understand a question, s/he should seek clarification from the consular officer directly.
  • The consular officer has sole discretion to determine the appropriate language(s) for communication with the applicant, based on the facility of both officer and applicant and the manner and form that best facilitate communication between the consular officer and the applicant.  Attendees may not demand that communications take place in a particular language solely for the benefit of the attendee.  Nor may attendees object to or insist on the participation of an interpreter in the appointment interview, to the qualifications of any interpreter, or to the manner or substance of any translation.
  • No attendee may coach or instruct applicants as to how to answer a consular officer’s question.
  • Attendees may not object to a consular officer’s question on any ground (including that the attendee regards the question to be inappropriate, irrelevant, or adversarial), or instruct the applicant not to answer a consular officer’s question.  Attendees may not interfere in any manner with the consular officer’s ability to conduct all inquiries and fact-finding necessary to exercise his or her responsibilities to adjudicate the application.
  • During a passport or CRBA appointment interview, attendees may not discuss or inquire about other applications.
  • Attendees may take written notes, but may not otherwise record the appointment interviews.
  • Attendees may not engage in any other conduct that materially disrupts the appointment interview.  For example, they may not yell at or otherwise attempt to intimidate or abuse a consular officer or staff, and they may not engage in any conduct that threatens U.S. national security or the security of the embassy or its personnel.  Attendees must follow all security policies of the Department of State and the U.S. embassy or consulate where the appointment interview takes place.

Attendees may not engage in any conduct that violates this policy and/or otherwise materially disrupts the appointment interview.  Failure to observe these parameters will result in a warning to the attendee and, if ignored, the attendee may be asked to leave the appointment interview and/or the premises, as appropriate.  It would then be the applicant’s choice whether to continue the appointment interview without the attendee present, subject to the consular officer’s discretion to terminate the appointment interview.  The safety and privacy of all applicants awaiting consular services, as well as of consular and embassy personnel, is of paramount consideration.